Frequently Asked Questions
Find answers to common questions
What is Dalo Store?
Dalo Store is Nepal's premier multi-vendor ecommerce marketplace that connects buyers with trusted sellers across the country. We offer a wide range of products from electronics to fashion, home goods, and more.
How do I place an order?
To place an order, simply browse our products, add items to your cart, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order. You'll receive a confirmation email with order details.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), eSewa, Khalti, IME Pay, and Bank Transfer. Choose the method that's most convenient for you during checkout.
How can I become a vendor?
To become a vendor, click on the "Become a Vendor" link in the navigation menu, fill out the registration form with your personal and store information, submit it for review, and wait for approval from our team.
What is the delivery time?
Delivery times vary depending on your location. Typically, orders are delivered within 2-5 business days within Nepal. You'll receive tracking information once your order is shipped.
How do I return a product?
If you're not satisfied with your purchase, you can request a return within 7 days of delivery. Contact our support team with your order details, and we'll guide you through the return process.